Frequently asked questions

Here are some answers to popular questions about our brand and products. Looking to get in touch or have other questions not listed? Contact us here

🛍 Orders & Delivery

  • We aim to ship within 1–2 working days. UK orders usually arrive in 2–4 days, but if you need it faster there are postage upgrades available at checkout.

  • As an independent boutique in Devon, we don’t hide postage costs in our prices—we keep our styles as affordable as possible for everyone. However, we do offer free Royal Mail tracked delivery on orders over £75.

  • Yes! SNOB travels well. Shipping costs are shown at checkout and that’s the maximum you’ll pay—if it costs us less, we’ll refund the difference in your currency. Please note: your country may apply local duties or taxes.

  • Absolutely. Once your parcel leaves us, you’ll receive a tracking number so you can follow its every move.

🔄 Returns & Exchanges

  • No stress—returns are easy. You have 14 days from receiving your order to return or exchange. We want you to love your SNOB piece.

  • Pop it back to us in its original condition with your order details. As soon as it arrives safely, we’ll refund or exchange.

👗 Sizing & Style

  • Most SNOB styles are designed to flatter a range of sizes, with many one-size pieces as well as sized. Check the product description for fit notes—or message us for honest advice (we’ll even try it on for you!).

  • Sometimes yes, sometimes no. If you see something you love, don’t wait—it might not come back!

🎁 Gifts & Vouchers

  • Yes! SNOB gift vouchers are available in-store and online—the perfect present when you’re not sure which fabulous piece to choose.

  • Of course. Just pop us a note at checkout and we’ll wrap it beautifully in SNOB style (because presentation is everything).

🛒 Shopping Options

  • Yes! Choose Click & Collect at checkout and we’ll have your parcel ready for you in our Tiverton boutique.

✨ About SNOB

  • We handpick pieces from Italy and beyond, curating styles that feel chic, playful, and anything but boring.

  • Yes! You’ll find us in Tiverton, Devon. Pop in and enjoy the full SNOB experience.

    Visiting SNOB in Tiverton - Visitors Guide